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OHQ's records are enough proof of a cost that is payable unless they are shown to be wrong. Consumer will utilize its sensible efforts to alert OHQ of any type of invoice dispute within fourteen (14) days of invoice of an invoice, following the process detailed in Section 15. If Customer conflicts a billing, the invoice needs to remain to be paid in a timely manner however OHQ will attribute or reimburse Customer if it is later fairly established by OHQ or according to the conflict resolution procedure described in Section 15 that the billing was inaccurate and the Consumer is entitled to a credit scores or refund.

Such revisions may include, without restriction, modifications for the Subscription Fees or Use Costs for OHQ Paid Providers, changes to the usage allowances included in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such revision will certainly work after practical development composed notice is supplied to Customer (as an example, by being published to the OHQ Website), except that any type of such alteration that affects a Selected Paid Solution will use to Consumer starting at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ provides notice of such revision to Consumer in conformity with Section 16.8.

If Client does not terminate its use any kind of afflicted Selected Paid Service before the effective date of such revision, Client will be deemed to have actually accepted such modification with regard to such Selected Paid Service. (b) If a Prices Plan selected by Customer is stopped, OHQ will certainly supply Client with affordable advancement notification of no much less than thirty (30) days and Consumer will be given the alternative of picking a new Rates Strategy from then-current rates strategies supplied by OHQ.

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For evasion of doubt, this paragraph does not apply to modifications to the Catalog, which are dealt with in Area 7 (virtual live answering service).1. Customer represents that all info given by Client and its callers to OHQ (consisting of, without limitation, all call details and details concerning Client's Bank card) is accurate, current and total at the time it is given to OHQ

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Client has to in any way times adhere to all laws, regulations, requirements and codes relevant about its use OHQ Offerings and the Customer's supply of its product or services to its customers. Customer will certainly not make use of any OHQ Offerings to involve in, or to urge or assist others to participate in, any type of unlawful or illegal activities.

If a new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent out, Client will sustain the applicable Subscription Charge for the brand-new Paid Service Term (the ""). The reliable date of such discontinuation will be either (i) the Requested Discontinuation Date, or should Customer not mention a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Client terminates pursuant to this Area 10.1(b): (i). The Registration Charges that have actually been pre-paid will be maintained and the OHQ Offerings readily available to Client till the last day of the Final Paid Solution Term (based on reinstatement charges under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit will be kept by OHQ for future use by Consumer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Adhering to termination of any type of OHQ Service, OHQ will not be responsible at all for addressing calls, taking or delivering messages, or doing any type of various other tasks about such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might end Client's Account and Consumer's accessibility to the Account.

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(e) Adhering to termination of any kind of OHQ Providers, OHQ will have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to renew or otherwise recommence an ended OHQ Services, OHQ may call for that Customer pay a reinstatement cost of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Info gathered by OHQ from Consumer and its customers might be made use of, revealed and shared by OHQ in conformity with OHQ's personal privacy plan as offered on the OHQ Web Site ("") and as may be amended every so often.

The Controller thus selects the Cpu with respect to processing tasks taken on in the training course of the provision of assistant solutions. OHQ and Customer recognize and agree that the Processor goes through the complying with obligations: The Cpu will adhere to the relevant Information Protection Rules and must: (a) only act upon the composed instructions of the Controller and make sure those acting under their authority do the exact same; (b) make certain that people processing the data are subject to an obligation of confidence; (c) utilize its ideal efforts to guard and secure all individual information from unsanctioned or illegal handling, consisting of (but not restricted to) unintentional loss, devastation or damage; (d) make sure that all handling fulfills the needs of the GDPR and associated Data Defense Laws; (e) make certain that where a Sub-Processor is used, they: only involve a Sub-Processor with the previous permission of the Controller; educate the Controller of any intended modifications concerning Sub-Processors; they execute a written contract including the same information security responsibilities as laid out in these Terms; comprehend that any failing on the part of the Sub-processor to follow the Information Security Laws, the Cpu continues to be totally reliant the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in offering subject access and enabling data based on exercise their civil liberties under the Data Protection Regulations.

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The Controller shall execute adequate and appropriate onboarding and due persistance look for all Processors, with a full analysis of the compulsory Information Defense Law demands. The Controller shall confirm that the Cpu has sufficient and recorded processes for data violations, information retention and information transfers in place. The Controller shall acquire proof from the Processor as to the: (a) confirmation and reliability of the staff members utilized by the Processor; (b) any certificates, certifications and policies as described in the onboarding procedure; (c) technical and operational steps made use of in guarding the Personal Information; and (d) treatments in location for permitting information subjects to exercise their rights, consisting of (yet not restricted to), subject gain access to demands, erasure & correction treatments and constraint of handling procedures.